Make a claim

Immediately after you are involved in an incident that could arise in a claim, please contact our claims helpline as soon as possible. The reason we ask you to do this, is so that we can protect you from the beginning should anything develop further.

  • Car insurance claim line (Monday – Friday 8am – 9pm, Sat 9am – 5pm): 0345 607 7280


If your incident happens outside of First Alternative’s opening hours and your car is not drivable please call our 24-hour accident recovery line to arrange recovery of your car.

More information about making a claim can be found here